Title: Was that said with a smile? Discussion on factors influencing online communication.
Description: Claire is the Director of the Conflict Management and Resolution Program at JCU. She researches, lecturers, facilitates workshops and presents on effective communication skills. In this workshop, Claire will discuss key factors influencing effective online communication, including email and computer-mediated communication (CMC) and discuss what is important to know for ‘online communication literacy’ in current workplaces.
FREE for members and $50 for non members
Key Takeaways
- The objective is for our members and guests to walk away with a few strategies they can implement into their own lives
About Claire Holland
Claire is the Director of the Conflict Management and Resolution Program at JCU. She researches, lecturers, facilitates workshops and presents on effective communication skills. In this workshop, Claire will discuss key factors influencing effective online communication, including email and computer-mediated communication (CMC) and discuss what is important to know for 'online communication literacy' in current workplaces.